IT Organization and IT Processes

Introduction of IT service processes
Helbling helped the client to integrate IT service processes in order to increase IT stability and enhance the company’s capacity for innovation. more

Design of Business Pricing Model
As part of a major full-scope outsourcing plan, the transparency of and responsibility for costs have to be improved on the part of IT customers. To this end, a transparent, straightforward billing… more

Interim Management
To represent the CIO in provider controlling for global outsourcing more

SAP Process Design
To provide crisis management and reposition a failed SAP project in Germany more

IT Project Management and IT Governance
To manage the project portfolio more

Optimization of IT Use in Direct Sales
To model primary business process for exploiting synergies within the group and put in place an IT strategy, an SAP R/3 rollout project, and IT controlling more

IT Strategy and Cost Reduction in IT Procurement
To take stock of the overall IT situation, work out the IT positioning based on the company’s business strategy, develop a long-term IT strategy, and derive realistic short-term cost-cutting… more

Computing Center Efficiency Analysis
To develop software and operations for a computing center for social security institutions more

IT Audit
To conduct an IT audit to verify the revised IT strategy more

IT Governance
To redesign processes and realign IT more

IT Sourcing and Transition Management
To draw up and implement a new sourcing strategy to improve satisfaction and reduce IT costs more

Creation and Rollout of Sourcing Concept
To renegotiate outsourcing contracts, develop offshoring as well as product catalogs, price models, and pricing, and define the service level/contractual penalties more